Part 4: Creating Your Six Sigma template – Relationship Diagram

(If you missed the beginning of this series, click here)

Now that we have our Affinity Diagram created, we need to allow the team to identify the Drivers and Outcomes as each item relates to each other.  This will help us prioritize our Affinity Diagram, and give us 2 to 3 clear items to focus on and drive the most change within the process improvement stream.

To do this, we will add a DACI Matrix to our template, and customize the choices.  As usual, we select “Add Tool”, but this time we need to “Browse Tools Catalog” to find the DACI Matrix.

Remember to move your new matrix to the end of the template stream.

First, we can rename our Matrix.  In our template, we renamed it “Relationship Diagram – Define the Drivers”.  We also setup our columns and rows to be equal (The matrix only defaults to 3 rows.  We simply add a category row to match the corresponding category columns).  In the end, the user will change the category (both row title, and column title) to match the categories created within the Affinity table.  This just serves as a placeholder for now.

The second thing to set up is to limit the amount of options within the Row/Column pairing.  By default, all options within the DACI matrix are available.  Since we only need to define the Drivers, we will limit the drop down selection in the matrix to just that value.  Click on the “Edit Properties” option within the matrix, and only specify “Drives” as an option.

Finally, we will make sure our Relationship Diagram has action, so we will create an action item that will later be assigned to the team to fill it out.

That’s about it for our matrix.  We will just add some quick instructions on the About tab to be sure users know how to fill it in.

In our next part, we will allow the team to brainstorm these driving categories for possible solutions, and prioritize based on difficulty and payoff.